'The Telecom and Data Experts'

TechSitters protects your business from Internet threats.


Managed security services (MSS) from TechSitters provides your business with round-the-clock management and monitoring of your firewall.


Not only do we manage and monitor your firewall, we provide the equipment, warranty, managed updates, security assessments, configuration services, and emergency response. With the increase of Internet services and applications, the need for secure and reliable networks is greater than ever. TechSitters is here to protect you!


Who Benefits from Managed Security?

  • Manufacturing
  • Retail(including kiosk)
  • Government
  • Healthcare
  • Financial Services
  • Insurance
  • Education
  • Technology
  • Legal
  • Service Provider


Why Managed Security


TechSitters is your 24-hour network security guard and protects you from data theft and destruction.


Most businesses implement plans for physical security of their assets including alarm systems, alarm monitoring, fire monitoring, CCTV/surveillance, RFID tags, security guards, fences, gates, and other methods. Unfortunately, businesses often overlook their most critical vulnerability which is network security.


With increased reliance of online services, more businesses are now connected to the Internet than ever before. Adding physical security without implementing network security is the equivalent of locking your doors and leaving your windows open.  TechSitters is your 24-hour network security guard and protects you from data theft and destruction.


Internet crimes such as theft, fraud, and data destruction are even more common than the physical aspects of theft and fraud.  Malicious criminals have realized that it is easier to break into a business via their network connections than to physically force entry because many businesses have not taken the appropriate actions to lock the door to their network.  Of businesses that do purchase firewalls (locks) for their networks, they often do not have professional monitoring services; and like physical locks, entry can still be forced.


TechSitters has made it easy for businesses to safeguard themselves from all forms of network vulnerabilities with our enterprise managed security.  Managed Security from TechSitters provides the secured network equipment, industry leading network security protocols, and ongoing management and monitoring of the doors and windows to your network.  Let us protect your business and provide you with the peace of mind in knowing that you will not be a victim. Contact us today!


Managed WAN Failover


Multiple Internet connections with automatic failover eliminates costly downtime.


TechSitters offers the option to incorporate WAN failover into our managed security offering.  This allows businesses to utilize multiple Internet connections for redundancy, capacity, and failover.  Businesses rely on Internet connectivity more than ever to carry out day-to-day business functions.  When the Internet is down, business halts.  WAN failover from TechsSitters will allow your business to maintain Internet connectivity in the event that one of your providers has an outage or even a planned maintenance window.


WAN failover works with all types of Internet connections including DSL, cable, T1, DS3, ATM, Fiber, Metro Ethernet, satellite, ISDN, 3G, and LTE.  Our advanced WAN failover can be configured as active/active or active/standby.  In active/active mode, we actually make use of all of your Internet connections and load balance traffic among them.  In active/standby mode, all traffic is routed via your primary Internet connection unless there is an outage.  We even have the ability to specify what traffic is allowed for each connection as well as prioritize the traffic for each connection.


With WAN failover from TechSitters, businesses can experience enterprise level uptime over common broadband connections while supporting advanced requirements such as VPNs and voice applications.  Increase uptime, minimize frustration, and reduce the costly effects of Internet outages with WAN Failover from TechSitters.


Managed Voice over IP quality of service maximizes VoIP quality and performance.


VoIP (voice over Internet protocol) telephone service is becoming the standard for business communications. More and more companies are installing VoIP enabled phone systems as well as purchasing VoIP telephone service also known as SIP (Session Initiation Protocol) Trunking.  VoIP can certainly lower monthly telephone bills; however, no business can afford the disruptions caused by poor voice quality.  As such, it is imperative that proper QoS (quality of service) measures are implemented with any VoIP solution to ensure clear and reliable voice quality.


TechSitters offers enterprise managed security that includes managed QoS.  Managed QoS from TechSitters ensures that your real-time applications such as voice and video receive the priority they require.  TechSitters works hand-in-hand with network integrators and businesses utilizing VoIP to provide the best overall value and call quality.  Unlike most firewall and router solutions that merely tag packets, TechSitters’ managed QoS incorporates policing methods in the inbound and outbound direction to ensure clear and consistent call quality on both ends of the conversation.


Don’t implement a VoIP solution without managed QoS from TechSitters.  Managed QoS is available for all VoIP implementations including solutions from 3CX, Cisco Systems, Avaya, NEC, Mitel, Interactive Intelligence, Asterisk, as well as hosted virtual PBX.  TechSitters provides managed QoS to all verticals including enterprise and service provider networks.  Stop chasing ghosts, eliminate dropped calls, and enhance your call quality today with TechSitters’ managed QoS.


Managed VPN (Virtual Private Network) securely connects you to your data.
TechSitters offers both site-to-site VPNs and client-to-site VPNs.


TechSitters’ site-to-site VPN service securely networks physical locations together utilizing existing Internet connections. Site-to-site VPNs eliminate the need to maintain expensive lease or private lines, add redundancy, and provide bulletproof security for your data.


TechSitters’ client-to-site VPN service allows privileged users to securely access company resources while on the go. TechSitters offers extremely granular control including per user permissions as well as time of day access.


Examples of clients who benefit from TechSitters managed VPN are as follows:


  • Healthcare facilities requiring HIPPA compliant VPN security
  • Credit card processing and storage facilities requiring PCI compliant VPN security
  • Educational facilities
  • Retail establishments (including kiosk)
  • Corporate locations
  • Remote home office teleworkers
  • Convenience stores
  • Government facilities


Why is TechSitters’ managed SSL VPN solution better? There are several key reasons why TechSitters SSL VPN service provides greater reliability and security than other types of VPNs such as IPSEC, PPTP, and L2TP.


Security: Because we are using the latest SSL technology, TechSitters SSL VPN service provides industry leading security through the use of advanced 256bit AES encryption over SSL.


Reliability: Unlike PPTP, L2TP, and IPSEC based VPNs that are often blocked by security policies or network address translations, TechSitters SSL VPN service utilizes a single common TCP port to establish the SSL VPN connection. As such, TechSitters SSL VPN service is the most reliable VPN solution available ensuring that your road warriors will have consistent, secure, and reliable connectivity wherever they may roam.


Control: Our VPN service goes beyond securing the connection from the client to your network; we secure the network from your client. TechSitters managed SSL VPN allows you to apply granular rules dictating what network services each client is allowed to access as well as the time of day they are allowed to access those services. Providing a remote user VPN access no longer means giving them access to your complete network unless that is your intent.


Network Monitoring
Don’t wait until Monday morning to find out you are having a network outage.

TechSitters network monitoring prevents downtime by proactively notifying you of network issues. We realize that network downtime is costly, and even the smallest business needs to know that their equipment and services are functioning round-the-clock.

Our network monitoring service does more than simply ping an IP address. We take a systematic approach that not only pings the device, we confirm that the individual service and/or service port is accessible. For example, if we are monitoring your DNS server, we actually resolve a domain against it to confirm we are receiving the response that we should.


Services We Monitor

  • DNS
  • SIP
  • Ping
  • FTP
  • SSH
  • HTTP
  • HTTPS
  • IMAP4
  • POP3
  • SMTP
  • TCP Echo
  • Telnet
  • NTP
  • Radius


Additional Features

  • User definable probe intervals from 1 minute to 4 hours
  • Customizable probe down count
  • Logged outage history
  • Service restored notification
  • Optional agent for monitoring internal network devices

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